I didn't find any email or webform on the "Contact Us" for website feedback. The only thing I found was a snail-mail address.
Is this correct? Website feedback is allowed only through snail-mail?
There isn't an option to email customer service. You could try the chat option. But otherwise, a written letter is one option for a formal complaint.
Hey there onedeetentee,I would be more than happy to address your website feedback. We are always trying to make our website more user friendly and the only way to do that is to hear from the users themselves.What kind of feedback do you have for us?Ann154 is correct, we currently do not have an option to e-mail us, but we have plenty of other venues for you to interact with us. You can try the Chat option, you can give us a call at 1-800-922-0204, you can send us a post on Facebook or reach out to us on Twitter @VZWSupport.Let us know if you need additional assistance.Nicholas_VZWPlease follow us on twitter @VZWSupport
