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Droid Incredible Screen Switching Problem

My droid Incredible has started to scroll left to the different screens. When I try to scroll right to the home screen or press home, it will go to the Home screen and then quick scroll all the way left again. Same goes for texting and facebook now. I can type in the first word and then the cursor scrolls all the way to the left and won't let me finish typing a sentence. I know I am not hitting any buttons and have tried recalibrating the phone numerous times. Is anyone else having this problem? I'm seriously considering returning this phone because its so frustrating!!! Also, anyone's phones locking up during phone calls and pressing End call not possible??

Comments

celsius1

That definitely sounds like hardware issues. More than most likely from a defective trackball. I would just take it back to the store for a replacement as soon as possible.

rcktqwn

Mine started doing that with my HTC Eris...I'm about to throw it out the window. I wasn't considering a hardware issue though, but a software issue because when it starts doing it, all the apps lock up too. I am SO irritated right now!

increduser1

Hi,

I noticed mine doing the same thing. It's a capacitance touch screen. Am I holding a static charge? I did put a protective screen cover on the phone. Maybe that's adding to it? Any Ideas?

TLBauer3617

The screen uses a capacitive multi-touch technology ... it requires your direct skin contact ... apparently. As soon as I removed my screen protector, the scrolling issue stopped.

jjbebe

Did it solve the END CALL issue as well? I'm having the exact same problems as the initial poster (and I got my phone yesterday). I would rather not remove my screen protector, because it has glare protection on it... and obviously i paid $$ to protect the screen.

wolfsburg

Did you use the screen protectors provided by Verizon or from a different source? I've heard screen protectors from different manufacturers may cause issues.

However, using a screen protector is strongly recommended from what I've heard.

fezzik

Your track pad thing is getting stuck somehow. That would cause the apps to freeze and everything to start scrolling. You may have something stuck in it or it may have gotten a shock or something. It could just be the track pad going bad. Stuff happens that's why there are warranties.

ally0812

Screen protector did not solve end call issue. That actually went away after a few days of using the phone. Bringing the phone back for the switching screens, its horrible wehn you cant reply to a text message because the cursor keeps going to the left! It clearly is not the cover because its from Verizon!

AZSALUKI

i believe it's a problem with the optical mouse. and i'm going to guess it's a hardware problem. you could try a hard reset, but that is a hassle if you've already customized everything. try playing around with the optical mouse and see if it appears to working properly. i use the screen protector from vzn and mine hasn't had any problems. i've seen other posts where some peeps were having issues with the "nicer" screen protectors....but not the ones vzn sells.

AZSALUKI

please don't take offense (i'm not implying that you didn't know this). but i've also seen people that did not even realize that button was an optical mouse, and they were holding it in a manner that would sometimes cause their thumb to touch the mouse, causing the home screen to shift or other unintended actions. again, you prolly already know this, but i actually had the phone for 2 days before i realized i could slide my thumb across the optical mouse to shift home screens....lol....i've never had a smart phone. and that mouse is SENSITIVE.

jjbebe

yeah it happens when the phone is sitting on the table not being touched, so I don't think it's a user issue. though I'll agree that button is sensitive.

It has started happening more and more with my phone. I'll be bringing it back soon. I just hope they don't make me wait a month for a new one.

AZSALUKI

yeah...take it back. i still think it's a bad optical mouse. seems like it's stuck going left. it shouldn't be too long of a wait. it looks like they are catching up with demand as i've noticed people are ordering and they are shipping in just under 2 weeks.

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