Why can't only one person not receive all of my messages?

mmsmith11

Hi,

I have a Samsung Galaxy S3. I've been texting someone for a while now and just recently this person only receives a few of my messages. This used to happen during certain times of the day but now it just happens randomly throughout the day. Anybody have any trouble with this?

Verizon_Support

Hi mmsmith11,



I understand the importance of text messages and I want to ensure that yours are being received by all of your contacts. First troubleshooting step would reset your phone's connection to our network, and this can be accomplished by removing your phone's SIM card http://bit.ly/TMHSVi for 30 seconds, the reinsert and test. If issues continue, are you experiencing this text messaging issue with only one contact? What is your ZIP code? Phone's software version? Settings>About Phone.



AntonioC_VZWSupport

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