Child Item

Site Totals

61487 Questions Answered 271 Categories

text over wifi

I have a Samsung galaxy s5 and use the Verizon messenger app and am currently out of the country for business and up until a day ago I was able to send texts over WiFi but now it won't let me, and I also can't access Google play store or update any of my aps. What can I do while outside of the country to fix this problem

Comments

Verizon_Support

We certainly want to keep you connected while so far from home, jasons100! Are your other data applications working like web browsing on that same WiFi? Have you tested multiple WiFi networks in that area?

Thank you,

YaleK_VZW

Follow us on Twitter @VZWsupport

jasons100

Yes the WiFi connection works and I somehow am able to send texts again, but I still am not able to access the Google play store or update any apps

Verizon_Support

jasons100, thanks for keeping us posted. Let's make sure that this isn't a memory capacity issue. Delete any unwanted applications, text messages, call history, and e-mails. Try updating your applications again and let us know if you still need additional assistance.

LasinaH_VZW

Follow us on Twitter @VZWSupport

Child Item