I can no longer use my volume controls and pause/play controls from various headphones. The caller on the other line can't hear me either but I can hear them while using headphones. I have a Galaxy S5
Oh no! Lets get it to work jparnonth83! How does it work with a Bluetooth or without a headset? Did you recently update your software? Have you tried to reset the device by powering it off and back on? Share details so that we can better assist! Thank you,LenaA_VZWFollow us on Twitter @VZWSupport