not being able to send or recieve messages

jamjacov99

I own a galaxy s5 and the past few days I havent been able to send or recieve messages. When I try to send messages it gives me the message not sent notification. I can still call people and data is still working its just text messaging that isnt working. Ive looked at numerous discussions and have done everything theyve suggested but to no luck. If anyone can give me suggestions it would be greatly appreciated.

Verizon_Support

jamjacov99 Being able to send and receive text is very important. Are you using the stock text app or a 3rd party text app such as handscent emojis,hangouts, ect? Also, we understnad that others have tried steps but please let us know exactly what has been tried becausewe can only see what you post here. If you haven't done so already, go into settings, app manager, all apps, text messaging, and clear data, clear cache, and force stop. Then retest.



Sheritah_vzw

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