Why can't my Galaxy S5 receive texts from iPhones?

ive had my phone for over two weeks and cant receive texts from people using iphone 5

Accepted answers

Gloverbug,

We can help you get messages from iPhone users again! Please follow these steps http://vz.to/JLI4pm to deactivate your Apple ID, wait ten minutes, and then test.

SarahO_VZW

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All comments

Ann154

Did you have an iPhone or any other Apple device that used imessage prior to get the Galaxy S5?

gloverbug

Yes I had the iPhone 4s

Verizon_Support

gloverbug, two weeks is long time to lose contact with your iPhone 5 friends, via text message! Let's get you back reconnected. Did you previously have an iPhone device before activating this Samsung Galaxy S5 device?

LasinaH_VZW

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