Using Android 4.4.4 and it continually cannot sign into one of my email accounts. It retains two other accounts fine.
Password is correct and I can access the account BUT it's just a pain to enter it every 20 minutes. Any help please.
Thanks.
SJM17, I am so sorry to hear about the issues you are having with your email account. What type of email account is it ? (ie gmail, yahoo,...) How long have you been having this issue? Have you done any software updates around the time the issue began?LindseyT_VZWFollow us on Twitter @VZWSupport
Thank you for the response.
The phone is a Motorola Droid Ultra and was upgraded to Android 4.4.4
The phone retains 2 of my 3 accounts. It does retain my @Gmail account and one of my two accounts from @Optimum.net
That's really strange since the problem account is also an optimum.net account. I have tried deleting the account and re establishing it with no result. Even the loss of the password is intermittent so this is really perplexing.
Any ideas will be appreciated.
You bet, SJM17! I can see how this situation would be perplexing for you. You have done the steps that we would normally have you do. I don't see any other reports for this particular issue, but let's dig a little deeper. Does this happen when the phone is in Safe Mode http://vz.to/WIKhIF? TamaraH_VZWFollow us on Twitter @VZWSupport
