Since I updated to 4.4.3 on my Note 2, my phone will barely charge.

dano8801

Updated late last week.  Now it takes at least an hour to charge each 10%.  How can I fix this?  Is there any way to roll back to 4.4.3?

Verizon_Support

Hi dano8801,





I apologize for the issue with your Note 2 after the update. However, once the update has been done, there is not an option to go back to the last version. However, in some cases a hard reset has worked. Here's the steps to try http://vz.to/1lPn1CR. Please make sure you back up your data http://vz.to/1jRdCIV. When you restore the device, select the option to restore as a new device and then re add your 3rd party apps one at a time.





Thank you!



EdW_VZW

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