I have the prepaid Moto G
and I am having problems reactivating it after I had to restore it to factory settings this morning
and it's also saying my Verizon number does not exist but I have had this number for more than 5 years
S1994 we apologize for the trouble you're having but we'll do everything we can to help! Our Prepay Team will be able to get you back up and running by calling 888-294-6804.AshleyS_VZWFollow us on Twitter @VZWSupport
