Phone never rings or displays caller ID tag.After 4 rings call goes to voicemail. tested from both a landline and another Verizon cell phone.
Misguy,Thank you for reaching out to us. I am sorry to hear that you are having trouble with receiving calls. Is this on all calls? Have you tried resetting both your network settings and also dialing *228 option 2 to try and reset network on device. I would advise to do so and keep us updated so we can look at options to get this resolved.Thank you,TonyG_VZWFollow us on Twitter @VZWSupport
#228 did the trick.
Thanks for getting back to me.
Jeff
Awesome! Happy to hear that solved the issue with your iPhone, Misguy. If you ever need us, we're here to help out!NicandroN_VZWFollow us on twitter @VZWSupport
I'm having the same problem and I've dialed *228, option 2 and I still can not receive calls what else could be the problem