My daughter bought a replacement phone. I try to dial *228 to activate but the call keeps failing. I'm not sure what I am doing wrong or if the phone is no good.
I definitely want to see your replacement device up and running! Have you change the device I.D via My Verizon. You make the change here, http://vz.to/1jCZbVyYosefT_VZWFollow us on Twitter @VZWSupport