Hello,
An update for my Samsung Galaxy S4 was pushed to my phone this morning. After installing the update my phone restarted and got stuck in the Verizon Splash window. I left it for 10 mins, but the phone did not boot past this screen. I then removed the battery, let my phone sit for a few minutes, and rebooted. This did not fix the issue. I then removed the battery, sim card, and the micro sd, let it sit for a few minutes, and tried rebooting again. No fix again. I then tried to boot into safe mode, but that did not work either. Next I went into recovery mode, wiped the cache once, and tried rebooting. Still no fix. I then went ahead with the Factory Reset/Format and another cache wipe afterwards. This did not fix my problem. When I select reboot from the recovery menu the Android figure "dies" and displays the word "Error" beneath it.
Is there anything else I can do to fix the issue?
Thanks