Cellphone calendar won't delete recurring events

I have an LG Cosmos 2, and lately it won't let me delete calendar events that are recurring events. When I try to, a message appears that says "can't insert this exception" when I choose "just this event". It has only started doing this recently, and I'm doing nothing different. What's causing this?

Accepted answers

Verizon_Support

Thank you for the information, tthompson515!

Are you able to delete normal events that are not recurring? If this issue persists, we may need to backup the phone and complete a factory reset. Here is how: http://www.verizonwireless.com/support/devices/knowledge_base.html/31087/

Contacts can be backed up with Backup Assistant.

Thank you,

LenaA_VZW

Follow us on Twitter @VZWSupport

All comments

Verizon_Support

tthompson515, this is a mystery to us too! Did you recently receive a software update on your device? Have you powered your device off/on since having this issue?

LasinaH_VZW

Follow us on Twitter @VZWSupport

tthompson515

No, there wasn't an update, and I turn my phone off every night.

Verizon_Support

tthompson515

I can delete normal events just fine. And I'm still having this problem. Do I really have to completely delete all my settings because of this problem?