In March of this year I signed up for 3 new lines and was assured by the sales representative Mr. Christopher (removed) that each line would receive a $100 credit. Over the past 5 months each time I contacted customer service about the credits, I was told that they take 2 to 4 billing cycles. This time I was told that the credits were not being honored because the lines were not ported until April. I have an email from the sales representative showing that the orders were placed in March, however no one at Verizon cares to see the evidence. This is unacceptable and I need to speak with a manager who can honor the agreement.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator
