I have been with Verizon for over 10 years. I have never missed a payment and have 4 lines at $220.00/month. Add that up I have paid Verizon over $26,000.00. Pretty sick to think about when it is all written down. Now you would think that as a loyal customer I could get some perks or a new phone every once in a while but that will never happen. I just purchased the Note 3 a few weeks ago. They are now offering them at half price so I called to see if they would price match since it has been less than 30 days since I purchased the phone, but of course their anwers is no.....will be looking for a customer sevice driven company who care about loyal customers....any suggestions?