I recently got a new Samsung Galaxy S4. I registered this phone to a new number.... I did not port an existing number to the phone. Since getting the phone, I have had trouble receiving texts from iphone users - their messages will not come through on my phone unless their imessage is turned off. As you can imagine, this is quite a hassle - having to explain this problem every time I give someone my number, and several people having to change their settings every time they text me.
I've done research on this problem, and it seems that this happens when you port a number from an iphone to an android. The problem is fixed when you update your apple id account, and delete the number from the imessage service. I am concerned that my current number used to be registered to an iphone - and that the number is possibly still associated with an imessage account. I have no way of changing this, so I'm stuck.
I understand that this may be a problem that only Apple can fix, but any advice you can give me would be greatly appreciated.