Forced us to use Kit Kat. Are we getting a fix?

I have a RAZR MAXX HD (now with Kit Kat). I am a long time VZW customer and feel that this should have never been imposed. I was literally FORCED to update to Kit Kat. I did not want to. I read about the many issues with this roll out and so I decided to wait a while, if not forever, on installing Kit Kat. The notification kept popping up and I kept hitting ignore. I knew sooner or later that I would accidentally hit the wrong button. Sure enough, 2 weeks later I was sending a text and it popped up. I hit the wrong button while trying to type. Installed Kit Kat because I was FORCED to do so! Now there are many many issues reported all over the place about this update not working properly. Mine in particular involves a few different things. Most notably, I no longer get good service. I NEVER lost service in my own house prior to this update. Now, I lose service every time I try to make a call. Additionally, my phone likes to open things (apps) randomly now. Every single time I try to exit an app (even by hitting home key) my phone opens one or more apps that I hadn't been using nor even planned on using. Sometimes it takes me minutes to get to the place I want to go on my phone because it just keeps opening things on its own. So frustrating. This never happened with Jelly Bean.

So with my situation briefly explained, plus the many others .... ARE WE GETTING A FIX? Or are we just left to figure it out on our own? I have waited for quite some time now and have seen no updates. Before I delve into the world of rooting and using an alternative OS that can brick my device, I will move on entirely to a different company. This is NOT what I paid for and NOT how I expect to be treated as a loyal customer.

Accepted answers

GrouchyOldFart

Actually it does kind of force you. That notice pops up the instant it times out, regardless of what you are doing. If you happen to be touching or tapping away in the right place when it comes up, you win the update.

That said, my Galaxy S3 updated one night while I was asleep, without my blessing. I am told this misfortune came to pass because it found a WiFi connection.

All comments

B33

See these screen shots Below.. what you see below is the Update or my phone's update to Kit Kat & what follows is the option to defer it you should of had that same option on your phone since it's a Motorola device) it can get Quite annoying seeing this I have deferred updating since I got my Droid Maxx and that has been since Feb of this year!

But with this option it does not force you into taking the update.. On another Motorola device I owned I waited over a year to update it and with the same option below I just kept deferring the update.:smileyhappy: b33

Sreen shot of pre-udate to k k ra.png

screen shot of pre update to k k 2.png

GrouchyOldFart

That said, my Galaxy S3 updated one night while I was asleep, without my blessing. I am told this misfortune came to pass because it found a WiFi connection.

B33

I understand on that, Like your username.. That's my Dad 85% of the Time b33

SeventyMach1

Exactly! I got the same screens that B33 posted. It popped up roughly every 12 hours. Apparently you can make it do 24 hours, IDK. This is exactly what happened to me! I was typing out a text message when it popped up. Being that I was in the lower right area of my screen at the time, the Install Now button was pressed without my wanting to do it.

I want to warn all of those people still delaying that this is possible. It may not be now, or a month from now, but eventually you WILL install this thing. Even if there was/is a way to disable these screens from popping up, it was not manifested to the users.

I loved this phone, and my service ... BEFORE this update. If they don't offer us a solution to all these issues, all I can do is move on to another carrier when my contract ends in 4 months.

Klue

I delayed my update to KK as long as possible, about 2 months, then the phone just self installed it. As luck would have it, the phone now works just as well if not better than before the update. Except for a couple of apps I put on the phone for news and weather the phone is still basically stock. I believe that this is why I have a problem free phone after the update.

Donnie1

Kit Kat on my HTC 1 SUCKS!!! Ever since I upgraded my phone has been a brick. Videos for YouTube and Radar on weather channels no longer works, other issues keep popping up and I just can't use the useful things I had before. It's bad all around. Great if you like freeze ups, and working around issues. My first Android experience, what a mistake. I should have chosen Apple or Windows.