When I try to call my husband, this is the message I get:
Hello welcome to verizon wireless the wireless customer your are trying to reach is unavailable at this time. please try your call again later.
then there is some sort of "error code" cited. My husband's phone never makes a sound, and never registers that a call was missed; nothing. This has been happening more and more this spring and summer.
Lately, Verizon's signal in my area has been poorer than usual; most of the time it is in 3G instead of 4G. There are times when I'm looking at my phone and I can see the signal go entirely dead for a few seconds.
I've tried calling VZW to get someone to check into whatever may be wrong with their system in this area, and get the usual "hard reset your phone", or "your husband had call forwarding enabled, but then it was disabled and we don't know why your calls aren't going thru but hey, we do apologize for that.."
Any idea how to get someone to pay attention? thanks