SOME HOW MY Samsung Galaxy 5 WILL NO LONGER DOWNLOAD MEDIA TEXT. CAN SOMEONE PLEASE TELL ME HOW TO CHANGE WHATEVER SETTING I NEED TO CHANGE?
THANKS
GINA
ginalaptop, Help has arrived! Let's get those messages flowing again. Are you using the stock text messaging application? Are you getting any specific error messages? Are you able to receive standard text messages? EfrainM_VZWFollow us on Twitter @VZWSupport
Yes I am using the stock text messaging. I kept playing with the phone
until I was able to get the photos to download in a text but I can not
share it. The icons are not at the top. Yes I can receive regular text.
Thanks
Gina
On Tue, Jun 17, 2014 at 8:55 PM, Verizon Wireless Customer Support <
Thanks for replying Gina! Did this start after an application was downloaded? Please turn off wifi and delete all old messages and retest. If the issue persists please try it in Safe Mode. Here's how: http://vz.to/1jg2GjmJoeL_VZWFollow us on Twitter @VZWSupport
I can open media text but I can not shre. The icons are no longer at the top & a small picture appears at the bottom.
Hi ginalaptop,Let's get this figured out! Do you recieve an error message when you attempt to share the text? What picture is displayed at the bottom? Did you get a chance to excute the action via safe-mode?Thanks,AyaniB_VZWFollow us on Twitter @VZWSupport
On my phone when I would receive a text picture I would click on the picture & at the top were icon's where I could forward to another person by email, text, facebook etc..
I now receive the text picture however now when I click on the picture text a small picture of the text comes up at the bottom. The icons are going at the top and if I click on the button left bottom of phone it only gives me the option of set as. I can forward forward regular emails either.
I feel it is a setting that has gotten changed but I don't know what to change.
Thanks for your help...
gina
