When can we expect a new Android update? My phone, HTC ONE x now sucks. Thanks to a lousy update my phone is next to useless. Work arounds consume lots of time. Wished I went Apple or Windows now.
Donnie1,Sorry to hear you have been having trouble with your HTC One. We'd be happy to help in any way we can. What kind of trouble have you been having specifically? BrianP_VZWFollow Us on Twitter @VZWSupport
ever since kitkat update to my HTC One M7, I have lost sign in, video feed, and other problems with YouTube. also unable to view radar images from WU. No map overlay or radar. Lots of other issues with the upgrade. lost lots of HTC apps. I bought this phone in march and the update happened in may, nothing has been right since. I've tried most of the basics, forums, uninstall with re-installation, etc.
Don Stanfield.
Sent from Yahoo! Mail for Windows 8
From: Verizon Wireless Customer Support<forums@verizonwireless.com>
Sent: Thu, Jul 24, 2014 at 9:44 PM
To: Don Stanfield <dlstanf2@yahoo.com>
Subject: [Android] - kitkat ball & chain
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A message from the Verizon Wireless Community kitkat ball & chaincreated by Verizon Wireless Customer Support in Android - View the full discussion Donnie1,
Sorry to hear you have been having trouble with your HTC One. We'd be happy to help in any way we can. What kind of trouble have you been having specifically?
BrianP_VZW
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Thanks for the additional information, Donnie1!You mentioned a number of troubleshooting steps you've already tried. When you say that you uninstalled and reinstalled, please explain what steps you took. Can you also provide me the current software version number http://vz.to/1nDpK1C on your device?AnthonyTa_VZWFollow us on Twitter @VZWSupport
