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i am having problems loading websites on my droid razr. i type in a websiteor click on a search in google and it loads and then the page goes white or grey. there are times i cant even go back to the page or reload it. help please!

reynoldsm292

I can't load webpages and can't click back or reload them once the page goes white or grey.

Comments

KathyH_VZW

Sorry to hear about the problems encountered with your service, reynoldsm292. Does this occur when you navigate to other webpages? Try clearing the cache on your browser...http://tinyurl.com/km3nrhq. Let me know if this helps.

-ChaunceyM_VZW

Follow us on twitter @VZWSupport

reynoldsm292

Hi, I tried that and it still didn't work. I am still having problems

with the pages either not loading or loading and then going to a grey

page.

ashleys_vzw

reynoldsm292

Thanks for trying this for us! Does this happen when you're connected to WiFi, the VZW data network, or both? Give this a try to see if your experience improves: http://vz.to/1r0TdWK

AshleyS_VZW

reynoldsm292

It happens when connected to WiFi and also using data. I will try that.

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