Signal keeps coming off and on in the same spot where phone work even got the new sim card still doing the same i dont think i should be paying 175 for one cell phone and the signal and data keeps dropping ?
Hello kisseih!I want your device to work at it's best all the time! Let's try some troubleshooting OK? Please place the device in Safe Mode to see if an application is causing this: http://vz.to/1i5YZCV Please monitor in safe mode for a few hours.Keep me posted please!ChristinaB_VZWVZW SupportFollow us on Twitter @VZWSupport
I tryed that already by taking off all my apps aswell still drop calls and drop data
I'm having same issue. Funny thing g is every time I call Verizon the damn call never drops. I've called 3 times I believe now about this issue that started right after the kitkat update. I would let them send me a replacement phone but I don't want a refurbished phone when it's been less than a year since purchase. I feel they should give me a brand new one right at the store or send one. I was so happy with my note 3 right up until memorial day weekend when the kitkat update cane through.
I understand your concerns dameditty! We make every effort to provide you with the best service always! I also understand your skepticism about the the warranty replacements http://vz.to/uyYF0o please be assured the Certified Like New Replacements are checked carefully to ensure optimal performance. However, if prefer you can send your current phone to the manufacturer for repairs if within the 1year manufacturers' warranty.AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
new phone same issue why ?????
Probably because the KK operating system is colliding with the low level software and hardware of the device and causing problems. Until Google / Samsung issue a patch to VZW, so VZW can make it available, you're likely to continue to have poor reception. I don't think this is unique to the Note3.
You need to call Samsung and demand a device that works. Tell them the replacement has the same issue.
