I want to send my LG G2 back. I've only had it not even 2 weeks yet. It freezes and stops working all the time. However, my son dropped it and put a small crack in it yesterday. I don't want to file a claim and get a refurbished one. What do I do?
Jeslymae we'll find the best option to get you back in action! Since the device is damaged then it is unable to be returned. Insurance is the recommended solution to have the device replaced by visiting http://bit.ly/07CrqPK
AshleyS_VZW
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