Since the update, when my phone does charge, I only get the red X. I went to a Verizon store on the 3rd because my phone would not turn on that morning. After they rebooted it, they said I needed a new charger, so I bought one. Still getting the red x no matter what source I use: Plugging into wall, power strip, computer, using a Kindle Fire charger. It did not do this until my phone updated. Please Help!