Any ideas on how to fix this?
Hi tsblair, I apologize you are having issues with your device! Let me help with getting it fixed. Which model of the Droid Incredible are you using? Does your device have any physical damage? Try doing a soft reset reset to see if this restores your screen. Post back with the results and more details so it can be corrected.Thank you, EdW_VZWVZW SupportFollow us on Twitter @VZWSupport
The model is an ADR6410LVW. No physical damage, did a hard and soft reset
to no avail.
On Fri, Jul 11, 2014 at 11:41 AM, Verizon Wireless Customer Support <
Tsblair, Thanks for giving that a try. When the phone is on, even if the screen stays black, do you hear notifications or does it ring/vibrate when a call comes in?SarahO_VZWFollow us on Twitter @VZWSupport
It sounds like everything runs normally, just no screen.
On Jul 13, 2014 11:58 AM, "Verizon Wireless Customer Support" <
