my camera and flash is not turning on

zachruder

Some time after upgrading my phone the camera and flash in the front of the camera stopped working.  It doesn't give me the option to flip to front or rear camera at all anymore.  I believe this phone is less then a year old.  What should I do?  Verizon Store?

Verizon_Support

Hello zachruder,



Help is right here, front and center! Let's get your camera and the flash working properly. May I ask are you using the original camera app? If so then can I assume that there isn't any physical or liquid damage on the device? If you can provide us with the model device that you have then we can troubleshoot.



Thank you…



ArnettH_VZW

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