How do I remove the NFL mobile service plan from my bill. I opened up the app just to browse it and it automatically signed me up for the service and I was told to go my.vsw.com to remove the service. Doe anyone know how to do this?
I regret to see you've been having so much trouble getting this feature removed, mahdroo. There are some great services included in the More Everything plan, like getting NFL Mobile benefits. But if you no longer wish to have NFL Mobile active:1 Log into My Verizon mobile app or www.vzw.com/myaccount as the Account Owner. 2 Select Change Features on the Home page. 3 Select NFL Mobile Premium from the list. 4 Select the effective date. 5 Select Remove JenniferH_VZW Follow us on Twitter www.twitter.com/vzwsupport
page 3 of this thread, i illustrate it.How do you cancel NFL Mobile
This week I received a text from Verizon informing me my NFL subscription would now be free. Which is how I learned I've been paying $5 a month for this since the Superbowl. Gahhh!!!!
The text said "NFL Mobile is now included with your MORE Everything Plan for 2014/2015. Your $5 mo Premium charge will be credited within your next two bills."
So I spent half an hour on the site trying to figure out how to cancel the NFL feature/service/package/app whatever the hell they call it. No luck.
So I finally called them and they said that it cannot be cancelled. It is now a part of the package. I asked "If I cancelled today, and signed up for a new plan today, could I get it without the NFL on it?" and my agent told me I could not. He further went on to tell me that I could not be refunded for the past 5 months where I have not used the feature. And I would bet you $100 they will at somepoint resume charging me for this shitty NFL service which I cannot turn off. This is so aggravating. Anyone else figure out a way to cancel it?
mahdroo
I recently installed NFL Mobile, and when I opened it, it voluntarily added the premium feature, although I never authorized it. I don't want, nor need, premium, as I only use NFL Mobile to check scores. I don't watch the video because being on a limited data plan, I can't afford it.
That said, I looked through my feature set and couldn't find it, either. I'd imagine, if it's not available to be removed as JenniferH_VZW stated, I shouldn't be billed for it because it's not active on my account.
We can help with the process of removing this feature from your account LucasV. I will list the steps below:1) Log into My Verizon mobile app. 2) Select Change Features on the Home page. 3 Select NFL Mobile Premium from the list. 4 Select the effective date. 5 Remove the application Please keep posted and let us know if you have any question about your phone and an billing?KinquanaH_VZWFollow us on Twitter @vzwsupport
