HELLO to day 6 could be seven of no 4 g coverage on my VL600 broadband . Another run around call yesterday where of course the ask questions to see if you did anything wrong then the same things are done..{ turn off the comupter disconnect the VL600 ,, WAIT A FEW MINUTES plug the VL600 back in ..do you have 4g now....NO....well there is a ticket for this problem that was started on march 29 .... 6 days ago....3 times on the phone..it's the same thing....2 times in a chat room and no results... plus yesterday when you call verizon you press numbers and state what you are having problems with.. they connect you to someone to handle the problem but I loved yesterdays call ,,... after all the trys of getting my 4 g back up he text me a number on my iphone to call for TECH SUPPORT ... WHO was i switched to on the last 3 calls I made .... my big question is I know this is only a forum but chatting with some one from verizon 2 times.. calling 3 times where do i go next to get my broadband fix . fed up in wolcott ny