I have a brand new phone and can hardly use it. how do I get my service back and what is verizon doing about this issue, if anything?
I'm thinking of finally leaving verizon, I'm so tired of these antics.
Uninstall the latest update to g+
Several threads about this on the forum, such as:
What is VZWAVSSERVICE?
Thanks. Yeah I read the threads and did the uninstall, that didn't work for me either.
When you uninstalled the Google+ update, did you then power cycle the phone?
Of course.
It's not my first smartphone.
So I did a factory reset and disabled auto updates until this issue is fixed.
I have internet service on my phone again. How frustrating!!
Thanks for replying to me!
Can a Verizon support team member please comment on their recommended fix or troubleshooting? I am having the same issue on my Galaxy S5. And I am not willing to do a factory reset on my phone. Especially if there is another option.
Hi djjazzydavid - We certainly want to help stop this nuisance! We have seen this related to conflicts with the device updates and Google . Please try going to Settings>Apps>All>Google >Uninstall Updates. Thank you,YaleK_VZW Follow us on Twitter @VZWsupport
djjazzydavid have you tired to just turn off the vzwavsservice?
Here is how I turned mine off... go to settings, applications, application manager. It should be on the "Download" screen when you first get there. Then swipe it over to " All", scroll down to vzwavsservice, click on it, clear cache and force shutdown or turn it off. See if that works. I no longer get that message on my phone after start-up. If it doesn't help you can always swipe over to "Turned Off" under the same application manager screen and turn it back on. Hope this temporary fix helps you out and not something else going on with the phone.
But Verizon does need to fix the problem, not just tell us to factory reset or try uninstall updates. Such lame rep's, but of course they are just reading off what is in front of them or told to do. Have fun resetting and then having to put all your stuff back on again, if you want to go that route.
