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has anybody had any luck getting their $100 bill credit fromd

I still haven't received my $200 bill credit from March. Apparently this is a major problem with everyone who was supposed to get it. I've called, email, posted here with no response. I guess now I'm going to contact the better business bureau and file a complaint. So disappointed with the customer service here. When my contract is up I guess I'll have to switch providers. Shame on you Verizon! !!!

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felecia12482

I have been waiting for about the same amount of time for mine and I think they lied there just not going to give it to people then every time I ask I get told it should be on next month's bill but never is

Verizon_Support

scrapbug21 Our goal is to make sure any valid credits that are due to you have bee applied to your account. We apologize this issue has not yet been resolved and we want to see how we can help. Please share with us the details what the $200.00 credit was for.

SheritaH_vzw

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Verizon_Support

felecia12482,

We want to make sure we address your billing concern as well and take care of resolving this for you. To continue, please tell us what the $200 credit is for.

AdaS_VZW

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bgp254th

Verizon OK it the people in Hazlet NJ

felecia12482

The notes are all in my account they said if we ported our lines from

sprint we could get a hundred dollar bill credits per line that we changed

over and we changed over 3 lines. .. I know it's in the account because I

have talked to verizon about it and continue to be told it will be on your

next billing cycle and that's a lie

On Aug 23, 2014 7:16 AM, "Verizon Wireless Customer Support" <

Verizon_Support

I appreciate the details felecia12482, this definitely helps me. It's important to resolve this asap. I sent you a Direct Message via our Forums, please reply to it so we can move to the next step.

AdaS_VZW

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