Child Item

Site Totals

61493 Questions Answered 271 Categories

Lack of service Everett Washington

Is there something going on in South Everett/Boeing plant service? Up until a couple of weeks ago service was consistent, now in the inner Boeing buildings service is non existent unless you're right by a window. The factory itself has excellent service. What changed?

Comments

Verizon_Support

I'm sorry about the issues you're having with service in your area SeattleRich. Whats your zipcode? What phone do you have? Have you had any software updates lately? Is there anyone else you know also have issues with our service?

Kinquana_VZW

Follow us on Twiiter @vzwsupport

SeattleRich

zipcode is 98204.

Boeing is a huge airplane manufacturing facility.

It's not my phone, all the verizon people I know have the same situation. For what it's worth I have an Iphone 4s

Two things.. first..this wasn't an issue till a couple of weeks ago. Reception has always been weak in the engineering buildings but it was consistent. It worked. Right now I can't even send a text message or email.

Second, The phone is showing 3 bars (1x), but absolutely no service.

These buildings have thousands of people in them, it really should be a priority.

Verizon_Support

Thanks for the additional info SeattleRich. Those individuals will need to contact us also and inform us of the issues they are having with service. We need a phone type, account information, and steps taken to try and fix the problem from those individuals. This will help us as we send that information to our tech support team. You can send us a private message here, on twitter, or facebook so we can gather information to start the investigation. I look forward to hearing from you.

Kinquana_VZW

Follow us on Twitter @vzwsupport

SeattleRich

Please let me know how to send a private message to you. When I click on send a private message under Actions it tells me I'm not allowed to send one directly to you.

I've collected 2 more examples in this bay, all different phones..all the same problem.

Sagibranch

I have no service in Longbranch, Washington (zip code 98351) either since last night. Of course I can't call to find out what the deal is because my home phone is through Verizon as well. Think I will find out how to get out of that & go back to Centurylink since I have service through them...as seen by this message.

Verizon_Support

Sagibranch

We definitely want you to stay in our wireless family! Let's work together on this. What zip code are you having voice trouble in? Are you getting any bars of service at all? What make/model device are you using? Since this started last night, have you been able to power the phone completely off and back on?

RuthW_VZW

Follow us on twitter @VZWSupport

SeattleRich

when I can get to a place I have service I will respond.

Thanks

Child Item