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poor service

Hi ride the train to work everyday and very frustrated in the service on the train. I ride from Providence to Boston. The service is spotty from Providence to Mansfield then from Mansfield to 128 there is no service Sharon MA zero service stopped at station. Also very spotty the closer you get to Boston. Ruggles to south station. I pack two phones galaxy s5 and iPhone 4s. Both suffer from poor data and poor phone service. I have tried the *228.. I power off and on fairly often any help for train commuter thanks!!!!

Comments

unknown

That service is not provided by Verizon. Companies like Amtrack or What ever your train line is called have contracts with a provider to have service on their trains.

Verizon coverage may not be available in your train.

Recently our transportation authority installed WiFi on the city buses. Its kind of crazy they did that for first the singles from your own carrier can be used (not free) but they also have a sign posted on the bus of " Turn off all cell phones"

So free WiFi with your device off. Crazy huh?

Good Luck

Verizon_Support

Hello smhebda, I love getting things done while commuting. I can certainly understand wanting to improve the service in this area so that we can maintain the best network for you. At times it's very challenging to ensure service on a moving platform. It sounds like you're taking the right steps in power cycling and updating your phone with *228. Let's look into more ways to get the best service possible. Which phone do you have with us? How often does the service decrease? Please share. We'll do all we can to help.

TanishaS1_VZW

Follow us on Twitter@VZWSupport

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