I have utilized the Verizon Cloud app on my iPhone5s several times now but, for some reason, it is not showing any updated photos or videos since around the July/August time frame. I usually back up my phone at least once a month. All my photos and videos DO appear in my cloud when I access it via a computer or iPad but not in the app itself. I have only used 2.6GB of my 25GB that I am allotted currently so I know that's not the problem. This is extremely frustrating to me because I'm worried that if something were to happen to my phone, I will lose a large amount of pictures and videos that I have taken...lots of memories that I don't want to lose.
Please, don't comment with "use google" or whatever cloud app. I am looking for good, solid information. Would love an answer from a Verizon rep if possible as well. Thanks!
