maybe its just me but verizon had my rebate for a month and some change and still haven gotten it i got this contract on july 10, and my samsunsung galaxy s4 does nothing but shut off on me constatntly and they wont even help..any suggestions becaus

JCLouis

maybe its just me but verizon had my rebate for a month and some change and  still haven gotten it i got this contract on july 10, and my samsunsung galaxy s4 does nothing but shut off on me constatntly and they wont even help..any suggestions because im looking into a lawsuit now so aggravating..my phone is def on a blank sceen right now

KathyH_VZW

JCLouis, 

We saw your story and are very worried about what we read! This isn't like us at all and we are here to help sort it all out. We recommend calling the Rebate Center to check on the status. Their number is 1-800-457-0864.

We can help you right here with your phone! How often does it turn off? Is it just that the screen goes black or does it completely power down? Also, does it start back up by itself if it does power down?

SarahO_VZW

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