I switched carriers and left an outstanding balance. Now I am getting calls from a debt collector. I want to pay or start paying but I'm not sure if I should pay verizon or the agency.
hilton1426,I am sorry to hear that you have left us. If you have received a letter from a collection agency please reach out to them to make a payment or payment arrangement. RobinD_VZWFollow us on twitter @VZWSupport