I have the paperless billing. I just recently paid off my edge balance so I can get a new phone. I didn't have the original edge phone anymore because I lost it and didn't have insurance, so I could not trade in the phone I have now to edge up again. So I paid off the balance thinking I could get a new phone after that but then I find out I have to wait 30 days! I want to get the payoff receipt so I can switch to tmobile. But my receipt is not showing up online!! what should I do? They took the money out.
