I just switched from a Samsung flip phone to the LG Cosmos. Now the balance will not update on the home screen. When I called into Verizon they tell me that they do not offer that feature anymore. I find this hard to believe as it was working fine until just 2 weeks ago. So, does anyone have any idea of what is going on? Is my phone screwed up, or did Verzion really kill the balance feature on the prepaid phones?