When texting in XT9 Word, I press the '1' key to insert a period at the end of a sentence just as the manual online states. Each time I do this, the word I typed changes to a completely different word. In order to reconcile this, I must clear the word, retype my word, press the 'space' key, press CLR, press the '1' (period) and ONLY THEN can I press the 'space' key to continue with the next sentence. What's the deal Verizon support helpers?