RPLi, Thank you so much for reaching out to us today. I want to make sure that you are getting stellar service no matter where you are at. I was able to review the area and it looks like you should be getting great service. Let me ask you this, what kind of device do you have? Do you know anyone else that has Verizon Wireless that is having the same kind of issues in this area? Please keep us posted. KevinR_VZWFollow us on Twitter @VZWSupport
iPhone 5 and iPhone 5s. Yes my wife is experiencing the same problems.
RPLi, Thank you so much for those wonderful details. I would like for us to reset one thing in both of the phones. Let's go ahead and reset the network settings in the phone. The way you can do that is to go into Settings, General, Reset, Reset Network Settings. Once the reset is complete you would need to make sure that you re-enter in any of your wi-fi information back into the phone. All of your other information will stilll be in the phone (apps, musics, videos, contacts and pictures). Then re-test the phone calls for me. Please keep us posted. KevinR_VZWFollow us on Twitter @VZWSupport
