I went to my local Verizon store and pre-ordered a new IPad Air 2 (16GIG) on Monday, 10-27-14. The tentative shipping date is 11-14-14. Went home, started dreaming about how much "stuff" I wanted to load on the tablet, and decided I might need more memory. Went back to store on Thursday (10-30-14) and asked my salesman if I could change my order to the 64GIG model. He said the order cannot be changed or cancelled! The item is not even going to ship for another 2 weeks! They have not charged my credit card, nothing has been done on the order - it is just a entry in some computer. I find it hard to believe, in this day and age, that there is not SOME way to delete or change this order. It's not like they would be losing money - I am trying to give them $100 MORE money! Verizon needs to get their act together, and HELP customers rather than frustrate them. This is the kind of BS that drives customers away!
