how long does it take to get the free data. It has been a week. I called and have request number
Are you speaking of the 1GB Bonus Data because this entirely different than Free Data. I have never heard of free data.
Now. The 1GB Bonus Data is dependent upon you being on the More Everything Plan of 1GB or higher and having upgraded your during the promotional period. I am not sure if the phone was to be activated during that time as I know a lot of people were ordering the iPhone 6 or 6 Plus and waiting until after the promotion end date for the device. I would look at the copy or your contract and see if the bonus data is stated on there. This can be found by logging into your account on www.vzw.com and selecting Documents and Receipts from the left hand side. If you qualify for the bonus data it should be shown on your contract and would appear automatically when you log in to the website or view your usage on the mobile app.
You are correct---bonus data. I bought 3 new iPhone 6 phones and the printed agreement was to add 1GB for each. I called Verizon and they said it would be 72 hours and the bonus data would be on the account. It has been a week. I received a request # to follow up but they are hard to get on the line.
I had an issue where my bonus data didn't show up. I called and they added it. It's not that hard to get through to them. I would say inconvenient. If the wait time is too long sometimes the automated system will give the option to request a call back when it's your turn in queue. Then you will get a call. If you don't answer they'll try a second time. I've done it this way successfully.
