How many days can you be late until they turn off service?
Varies. Depends how often you were late.
Most cases 60 days but there have been a few complaints here and there of it being less(that's when the first sentence comes in).
I was late one time by two days.
Probably 60 days before you'll get cut off. After that there is a time frame before going to collections.
I'm only going to be late by 5 days
If you're able to make a payment within 12 days after your payment due date, dial #PMT from your phone to make the arrangement. If you're unable to make it within this time, call Financial Services for assistance.
Financial Services
866-266-1445
Mon - Fri: 8 am - 8 pm ET
Sat: 8 am - 6 pm ET
Sun: closed
