Droid razr m still having promlems after kitkat update

workingmommy2

My droid razr m still seems to be having problems.  I am very frustrated since the update was in May and it is now nearly September.  My Bluetooth cuts in and out. my apps sometimes will not open at all. my battery randomly drains for no reason. The wifi will only connect to my home wireless some of the time.  All of these issues have been reported to Verizon and nothing has been done.  I am not due for an upgrade until December of this year and am also very frustrated that Verizon did away with the early contract renewal.  My husband and I have been with Verizon for nearly 15 years and I am starting to get very frustrated with the inferior phones that Verizon has sold me.

grintwig1

I know exactly what you mean!! I wonder if the update might be part of my problem as well. My phone drops every single call I get. I have to go outside to accept any calls and it still always drops every single call. Often I can not use the internet on my phone or it randomly drops wifi/internet. It freezes up frequently and my apps freeze up alot. I have been debating on calling customer service but who has hours to waste just to be given the run around and of course my phone would drop the call anyway.

My internet that I also get through Verizon has been absolutely horrible lately as well. I often wonder if they even care about their customers at all.