I've dropped so many calls on one road near my house. Reception at home is virtually nonexistent. I've called Verizon in the past with this issue and was told someone would get back to me about it. Guess what? Never heard back....
I completely understand the need of reliable service, jemarconi! What is your zip code? Which model device do you have? How does the service work outside or in other areas? Share further details so that we can help!LenaA_VZWFollow us on Twitter @VZWSupport
My zip is 30241 and I have an iPhone 5s. My nephew had 3 different phones with the same problem. My husband has a Convoy 2. We all have the same problem!!! There is a road near my house that I can guarantee will drop a call. Sometimes if we walk halfway up our driveway, we'll get service. Our neighbors have the same complaints.
We appreciate all the extra details, jemarconi. I do see the 30241 area may experience some varied service, especially indoors or immediately outside of buildings, due to a number of factors such as the terrain in the area. Our Network Team is always hard at work to build new towers and add stronger coverage throughout the U.S. While we work to expand the coverage in your area, we do have a fantastic in-home solution called a Network Extender http://vz.to/IHRT6h to help with calls inside your home. JenniferH_VZW Follow us on Twitter www.twitter.com/vzwsupport
