I also upgraded both of my lines last month to the new Iphone 6+ I have only been showing 1g free on my account and reached out to Customer Service 3 times and each time was told this was getting fixed but still nothing. Can you help me?
Winnie
Hi Careersinfashion, 3 times is too many! We are more than happy to review your account. I have sent a direct message please respond. Thanks,PamelaF_VZWTweet us @vzwsupport
I've called 5 times, posted on this forum and DM a customer service rep and still no 1GB additional data for me...nothing since 9/19
Scorpiann702, we appreciate your efforts thus far and apologize for any inconvenience this matter may have caused you. Are you currently subscribing to a MORE Everything plan? http://vz.to/1lwOwRQ LasinaH_VZWFollow us on Twitter @VZWSupport
Yes I am on the More Everything plan. And every time I follow up, I get nowhere..."it's been submitted", "it's being reviewed"...etc... 7 days later, still nothing.
yes i believe so
Winnie Von Werne, Executive Director
Fashion, Luxury & Beauty Division
Lorelei Staffing
office 732 390-1170 iphone 848 202-0035
