Child Item

Site Totals

61389 Questions Answered 268 Categories

Why can't I delete my old credit card?

My credit card data was stolen and has since been canceled. Why doesn't VZW have a way to delete old credit card data? I don't need this old data and I don't want to accidentally activate it in the future. How can VZW claim to be a technology leader when their website is so crippled?

Comments

unknown

I found that feature amusing myself. You can add a new card, give it a name like card 2 etc.

It states on the site that after 6 months of inactivity the card falls off.

Did you try an overwrite of the existing card under edit? I think I saw edit I will go back in and check.

Good Luck

D-777

I tried replacing the card number. While it let me enter the new number, it didn't actually change the number after I finished. It could be a browser issue though with my Firefox. I tried adding a new card using Firefox and it kept telling me the card number was invalid. I switched to Chrome and adding the new card worked. Didn't think to try editting the card number using Chrome to see if it was just a Firefox issue.

unknown

That may be something another customer can try. I already added my new card shucks

Child Item