I attempted to get my money back because they charged me twice due to being set up for automatic payments which I didn't recall setting up, but it seems they have these nice booby traps laid out all over the place on their phone directory to buy this/that. I finally get to customer service about four menus later. The guy tells me I'd have to "fill out a form" to wait three days for my money to be returned to my account, and he sounds negative about it causing me as a customer to not want to perform this action. How about instead of making you fill out a form, they actually do what they're supposed to do? Sounds like I just need to go through my bank to get this taken care of.
