I added global roaming to my account, but did not realize I had to call Verizon before I left the US. I am now in Europe, how can I activate it from here?
kdixon3,Keeping you connected while out of the country is definitely a big deal to us. Let's work on getting this task completed for you. What kind of phone do you have? Even though the plan is added, for data the phone has to be set for use while outside of the country. Once we can get that information we can certainly assist with providing you the steps on how to use your phone while in Europe. Please keep us posted.CandiceH_VZWFollow us on Twitter at @VZWSupport
I have an HTC beats.
From: Verizon Wireless Customer Support <forums@verizonwireless.com>
To: kimberly dixon <pashaberly@yahoo.com>
Sent: Saturday, September 27, 2014 3:38 PM
Subject: - global roaming
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A message from the Verizon Wireless Community
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global roaming
created by Verizon Wireless Customer Support in Verizon Wireless Services - View the full discussion kdixon3,
Keeping you connected while out of the country is definitely a big deal to us. Let's work on getting this task completed for you. What kind of phone do you have? Even though the plan is added, for data the phone has to be set for use while outside of the country. Once we can get that information we can certainly assist with providing you the steps on how to use your phone while in Europe. Please keep us posted.
CandiceH_VZW
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I'm sorry @kdixon3!I'm unable to find that model device. Can you confirm which model phone you're using here: http://vz.to/1hDEMCD? If you have the device model number, that would help as well. Thanks again!AnthonyTa_VZWFollow us on Twitter @VZWSupport
Can't you check my account for the model? HTC 4g LTE.
Sent from my Verizon Wireless 4G LTE Smartphone
