Can anyone clarify the meaning of Cruise Ship data?

Rayray_10803

Can anyone clarify the meaning of Cruise Ship data?  I recently asked for it on my account, but when I returned from my cruise I was charged all sorts of Global Roaming data charges.  No Cruise Ship usage was listed on my bill even though I only used it while at sea (tethering my PC).

The rep I spoke with said that the billing codes used for Cruise Ship Data and Global Data are the same, and Global Data was how it was listed on my bill. What would the distinction be, then?  I assumed that Cruise Ship data would use the cruise ship's towers, but it appears that you have to worry about what country you are sailing near while at sea and whether they subscribe.  Anyone have any light to shed on this?

Thanks!

P.S. The service is even slower than what the cruise ship offers for $.55/minute, and the connection is not reliable. I will not be using this feature again, and cannot in good conscience recommend it.

Verizon_Support

Thanks so much for asking, Rayray_10803. I would be happy to clarify roaming charges.



Wireless Cruise Ship Service allows Verizon Wireless  customers to make and receive voice calls while at sea using their own mobile phone and mobile telephone number.



This service exists on various cruise lines, through an agreement with Wireless Maritime Services (WMS), Maritime Communications Partners (MCP) and Sea Mobile to offer an advanced network on board various cruise ships for Verizon Wireless.



For this reason, rates on cruise ships are different than they are when you visit the country without using the towers on the ship.



Check cruise ship rates vs. international rates here vzw.com/tripplanner.



TamaraH_VZW

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